Privacy policy

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GENERAL INFORMATION

This Privacy Policy sets forth and governs the ways in which your personal information is collected, used and / or transmitted by visiting or making purchases on the StickerShopNET website www.stickershop.net (the "Store").

Data Manager - StickerShopNET, '' Sīļi '', Litenes pagasts, Gulbenes novads, LV-4405, mobile phone: +371 24004400, Email: [email protected];

Data Processor - StickerShopNET'' Sīļi '', Litenes pagasts, Gulbenes novads, LV-4405, phone: +371 24004400, email: [email protected];

THE PERSONAL INFORMATION WE COLLECT

When you visit the “Store”, we automatically collect certain information about your device, including:

information about the Internet browser you are using;
IP address;
as well as some cookies that are set on your device.

In addition, while you are in the "Store", we collect information about the individual "Store" pages or products that you view, information from which websites or through what search terms and search tools you have accessed the Store, and how you interact with the content of the Store.

We call this automatically obtained ''Device information”.

W collect ''Decive information'' using the following technologies:

"Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. To learn more about cookies or how to disable them please visit: www.allaboutcookies.org

“Log files” are data files that track activities performed in the “Store” and collects information about your IP address, browser type, ISP(Internet service provider), referral pages, outgoing pages, date and time stamps.

When you place an order in the “Store” we collect certain information about you including:

Personal identification data - name, surname;
Person's contact information - address, telephone number, e-mail address;
Customer (company) contact details - name, surname, e-mail address, phone number, position;
Customer (company) data - company name;
Service / goods details - name of goods, delivery methode of goods, address, price, quantity of goods;
Communication details - phone call registration time, email conversation content;
Billing details - bank account number, invoice number, date, price, payment date.

We call this data "Personal Information".

Also when you fill out the "Contact Form" in our "Store" we collect certain information about you - including your name and email address. We call this information "Contact Information"

When we refer to the term “Personal Information” in this Data Security Policy, we also mean “Device Information” and “Contact Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use "Personal Information" primarily to complete all orders placed in the "Store" in order to make possible:

Customer identification;
Preču piegāde (līguma saistību izpilde);
Delivery of goods ;
Billing administration;
Retaining customer orders for goods and services;
Ensuring full customer service and the settlement of claims;
Sending reports on goods order, product information and / or status of the contract of sale;
Realization of the legal obligations of the “Store” and the Customer, or the concluded contract or the pursuit of any legal interest in the “Store” as provided by law.

We use "Device Information" to provide you with additional information or ads related to our "Store" and its products provided that it is in accordance with the settings you have chosen and authorized by us for your use, including:

Improve and optimize your user experience in our "Store" (for example, by collecting analytical information about how visitors behave in the "Store" which pages they visit more, which less, which ones they leave);;
Advertise our goods and services by sending commercial notifications;
To rate whether the marketing and advertising campaigns have been successful;
And to prevent fraud.

Automated decision making including: profiling and decision making information, meaning and consequences are not used in the “Store”.

GIVING YOUR PERSONAL INFORMATION TO THIRD PARTIES

If it’s necessary we will transfer your "Personal Information" as shown above, to third parties who are our business partners to the extent necessary so that we can provide you with our full services.

We transfer part of your “Personal Information” needed to ship and order the goods you have ordered to our parcel delivery service providers - SIA OMNIVA - more here: www.omniva.lv , AS LATVIJAS PASTS - Privacy Policy can be found here: www.pasts.lv

Without such information being forwarded to the mentioned service providers the fulfillment of your orders would be impossible or significantly difficult.

Your payment data on orders placed in the Shop are processed by AS SEB BANKA (Latvija). You can read about the personal data protection rules of AS SEB BANKA here: www.seb.lv

We also use the “Google Analytics” service of GOOGLE IRELAND LIMITED, which helps us to better understand how our visitors use the “Store” - you can read more about how GOOGLE IRELAND LIMITED uses your Personal Information here: www.google.com. Also you can opt out of the use of your "Personal Information" by Google Analytics at: tools.google.com

Also in cases prescribed by law we may transfer your "Personal Information" to public third parties in order to comply with the applicable laws and regulations then in effect to respond to court requests, search warrants and requests, or other legitimate requests for information from authorized authorities to protect our rights.

DO NOT TRACK

Please note that we do not make any changes to our “Store” data collection and application processes after we have received “Do Not Track signal” from your browser.

YOUR RIGHTS

If you are a resident of the European Union and the EEA then you have rights to

Request access to your personal data;
Receive personal information in a structured generally accepted and in machine-readable format;
Request the deletion of personal data;
Oppose the processing of your personal data and restrict the processing of personal data. If the processing of your personal data is based on your consent, you have the rights at any time to withdraw your consent in the same way as it is given;
Withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of your consent;
Request rectification of data or restrict the processing of your personal data;
Lodge a complaint to the supervisory authority.

If you would like to use those rights please send us a request at [email protected] or in writing format to the address below. In addition we would like to point out that your data as a resident of the European Union and / or EEA is collected and processed for the purpose of:

To execute transactions that may have occurred between us and you (for example, when you place an order (purchase) with us);
Or otherwise for the purpose to realize our legitimate business promotion interests as set out above.

Please note! In some cases your "Personal Information" may if necessary be transferred and processed outside Europe to countries such as the United States. StickerShopNET is responsible for the transfer of all such information to third parties in accordance with applicable laws and special agreements between the European Union and US state institutions - EU-U.S. Privacy Shield Framework - Learn more at www.privacyshield.gov and between Switzerland and US state institutions - the Swiss-U.S. Privacy Shield Framework - For more information visit www.privacyshield.gov

RETENTION OF DATA

After you have provided us with your "Personal Information" during your visit to the "Store" we will retain your "Contact Information" for the purpose of reporting if necessary the correspondence between us and the data stored until you ask us to delete this information.

CHANGES

Over time we may make certain changes to our Privacy Policy to reflect possible changes in our data processing or other aspects of our operations or as a result of new changes in legislation and / or data monitoring rules.

OUR CONTACT INFORMATION

For more information about our personal data processing and storage processes if you have any questions or if you would like to make a complaint, please contact us at [email protected] or in writing format at the address below.